Privacy Policy
Last updated March 23rd 2026
At Jolly Frog Books, we take your privacy seriously. We only collect the information we need to deliver magical books to your door and keep you updated with our adventures!
Information We Collect
When you order from us or sign up for updates, we may collect:
-
Your name and contact details (email, phone)
-
Your delivery address for shipping books
-
Payment details processed securely via our payment provider
-
Optional information you provide for special requests
How We Use Your Information
We use your information to:
-
Process and deliver your book orders
-
Send updates about your order and delivery
-
Notify you of special offers or Jolly Frog news (only if you’ve opted in)
-
Improve our store and services
Who We Share Your Information With
We will never sell your personal data. We may share it only with trusted partners to fulfill your order:
-
Payment processors (Wix Payments)
-
Courier and UK-based distributor for shipping
-
IT providers for website functionality
How We Protect Your Information
Once the order is processed and shipped, we delete your personal information from our records. However, on the contact form you are given the option of opting in, to receive Jolly Frog Books newsletters and/or updates. We require you to double opt in, by verifying your email address. This ensures that only customers who truly wish to receive Jolly Frog Books updates will be contacted. The contact information you provide will be stored securely on the Wix platform.
Our website platform, Wix, also temporarily stores your data to process orders and payments. Wix is a GDPR-compliant data processor. By placing an order, you consent to your data being processed in accordance with this policy.
Your Rights
You have the right to:
-
Access and review the information we hold about you
-
Correct any mistakes in your personal data
-
Request deletion of your data (except where needed for legal or tax purposes)
-
Opt-out of marketing emails at any time
To exercise your rights, contact us at collection@jollyfrogbooks.co.uk
Cookies
We use cookies for:
-
Essential purposes – required for the website to function (e.g., processing orders, shopping cart)
-
Analytics and performance – help us understand how visitors use the site
-
Marketing (optional) – only if you consent via the cookie banner
When you first visit our website, a cookie banner will appear giving you the choice to accept or reject non-essential cookies.
You can also manage cookies through your browser settings.
Changes to This Policy
We may update this policy from time to time. We’ll always post updates on our website, so you know how we protect your magical journey with Jolly Frog Books.